Mobile Prepaid and Postpaid in Ethiopia (new: Hybrid SIM)

ethio telecom mobile in ethiopia

Ethiopian Cell/Mobile Prepaid and Postpaid in Ethiopia

Information on Ethiopia's Cell Phones and Mobile Phones


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Mobile-Prepaid


Description Pre-paid mobile service is a normal mobile service offered through Ethio Telecom's SIM card.

To get the service, you have to pay for the talk time and for other services in advance.

You need to regularly recharge it with recharge scratchable cards. Each recharge balance has a denominated validity period.

Benfits of the Service

*Effective cost control

*Flexibility

*Simplified payment system

Subscription Requirement

*A copy of Valid kebele ID/driving license/Passport etc.

*Two passport size photographs and

*Filled out customer Application Form /CAF

Prepaid Life Cycle Rule

It is the status of the sim card before sales are made or before filled out Customer Application Form /CAF.

The unlimited validity period of the sim card on pre-active period.



Active Period

It is the time which is equivalent to your prepaid account balance validity period.

This period starts from the first call made till the expiry date of the validity period of your prepaid account.

During this period, you can make & receive both voice call & SMS. The maximum accumulated validity period of an active period is 120 days.

One-Way Block/Barring

This is the period between prepaid account balance expiry date and the beginning of a two-way block.

During this time, a customer can receive call/SMS but can't make voice call/SMS.

You can recharge your account and become active. The existing balance will be kept.

This period survives for 11 months (330 days).

Two way blocked /Suspend

This is the period between one-way block & prepaid account termination.

During this period, you can't receive any voice call/SMS and can't make any voice call/send SMS.

You can recharge your balance and become active, but the unused balance will be Zero.

This period will only last for 30 days.

Termination

After the expiration of a two-way block period, the SIM Card will be terminated instantly.

You can't recharge your account.

Your request for reconnection will not be accepted.

Terminated numbers will be recycled instantly.

Recycling

Terminated numbers will be ready for reconnection.

Voucher Denominations Description

Ethio telecom air time denominations and their respective air time validities are as follows:

ethio-telecom voucher denominations mobile prepaid


Note: Any time when you recharge your balance, your validity period accumulates for the maximum of 120 days.

Recharge Your Account

Use the USSD command below for recharging

*Press *805*hidden number on the voucher card# then dial.

Use the IVR below for recharging

*Dial 903/909 and follow the instruction.

Balance Inquiry

Use the USSD command below to check your balance

*Press *804# then dial.

Use the IVR below for recharging

*Dial 903/909 and follow the instruction.

Prepaid Tariff Plan


ethio-telecom prepaid mobile tariff plan


Note:

*Renewal without SIM means the customer has already the SIM card at hand (no issuance of new SIM card).

*Renewal with SIM means the customer has no SIM card at hand and ethio telecom is going to issue a new SIM card.

Voice Call Tariff


ethio-telecom prepaid mobile voice call tariff plan


Short Messaging Service/SMS/Tariff


ethio-telecom prepaid mobile short message service sms tariff plan


Note:

*No tariff zone for the national call (flat tariff zone).

*Peak hours time ranges from 7:00 am to 10:00 pm Monday to Saturday, except for Sunday and public holidays

*Off-peak hours' time ranges from 10:00 pm to 7:00 am Monday to Saturday + Sunday + public holidays.

*15 % VAT is included on all the charges.

*The tariff applies for any call that originates from mobile to mobile and fixed.


Ethio Telecom SMS Packages


ethio-telecom prepaid mobile short message service sms tariff plan


Note:

*All prices are 15% VAT inclusive

Mobile Night Voice Package:


ethio-telecom prepaid mobile night voice package


Note:

*All prices are 15% VAT inclusive

*The packages have validity of one night

*Period duration is counted starting from the date and time of subscription.

How to Subscribe

The offers are available on ethio Gebeta/*999#, and ethio self-care:

Steps:

*Login in to ethio Gebeta/*999#

*Select package from ethio Gebeta.

*Then follow the sequences

Ethio self-care is available on google play store

*On Ethio Gebeta Service select your choice

*Purchase for yourself or send gift to other

Monthly Mobile Voice plus Data Tariff


ethio-telecom prepaid mobile monthly mobile voice plus


Note:

*All Tariff are 15% VAT inclusive

*Existing business rules remain in force

*Free SMS and Data resources attached to the voice package will remain in force


Mobile Postpaid


Description

Ethio telecom introduced post-paid services with the latest technology (GSM, CDMA, WCDMA and 4G/LTE) which enables customers to get more options, advantages and solutions to do their work easily.

Postpaid customers are billed according to their use of mobile services at the end of each month.

Benefits

To stay connected anytime and anywhere

To transfer unlimited data

Means of way-out during emergency cases

Subscription Requirement

A copy of valid kebele ID/drivers license/passport, etc.

Two passport size photographs

Filled out Customer Application Form/CAF

A one-off subscription fee

Deposit Required/Credit Limit

Customers can subscribe to postpaid mobile by depositing one of the required amounts of money ranging from Birr 250 to any amount as per the customer's wish based on his/her usage pattern.


ethio-telecom postpaid mobile deposit required credit limit


Mobile Service Tariff Plan


ethio-telecom postpaid mobile deposit required credit limit


Note:

*Renewal without SIM means the customer has already the SIM card at hand (no issuance of new SIM card).

*Renewal with SIM means the customer has no SIM card at hand and ethio telecom is going to issue a new SIM card.

*1 this is only possible if the change of name is from husband to wife or vice versa.

Mobile Usage Tariff


ethio-telecom postpaid mobile usage tariff


Note:

*No tariff zone for a national call (flat tariff zone).

*Peak-hour time ranges from 7:00 am to 10:00 pm except for Sunday and public holidays.

*Off-peak hour time ranges from 10:00 pm to 7:00 am +Sunday + public holidays.

*15 % VAT is included on all the charges.

*The tariff applies for any call that originates/terminates from mobile/to mobile and fixed

Short Messaging Service/SMS/Tariff


ethio-telecom postpaid mobile short messaging service sms tariff


Ethio Telecom SMS Packages


ethio-telecom postpaid mobile sms packages


Note:

*All Prices are inclusive of 15% VAT

Postpaid Package Description

Postpaid package is a bundle offer that allows customers to make calls at a discounted tariff rate. In addition, our bundle offer provides limited free SMS and limited free mobile internet access.

Benefits of Postpaid Mobile Package

Complete control of cost.

Potential to make significant savings on calls made.

Availability of free limited SMS and mobile internet services offers.

Mobile Postpaid Package


ethio-telecom postpaid mobile business package


Note:

Bundled calls are to local Fixed and Mobile numbers only.

CUG = Closed User Groups

OOB = Out of Bundle

This tariff applies for residential customers and will be treated by credit limit policy.

Tariff plans are VAT inclusive.

Mobile Night Voice Package


ethio telecom postpaid mobile night voice package


Note:

*All prices are 15% VAT inclusive

*The packages have validity of one night

*Period duration is counted starting from the date and time of subscription.

How to Subscribe

The offers are available on ethio Gebeta/*999#, and ethio self-care:

Steps:

*Login in to ethio Gebeta/*999#

*Select package from ethio Gebeta

*Then follow the sequences

Ethio self-care is available on google play store:

On Ethio Gebeta Service select your choice

Purchase for yourself or send gift to other

Monthly Mobile Voice Plus Data Tariff


ethio telecom postpaid monthly mobile voice plus data tariff


ethio telecom postpaid monthly mobile voice plus data tariff


Note:

*All Tariff are 15% VAT inclusive

*Existing business rules remain enforce

*Free SMS and Data resources attached to the voice package will remain in force


Hybrid SIM Account


Hybrid SIM account service enables customers to use both prepaid and postpaid payment plan with a single SIM Card.

Benefits

Minimize call interruptions caused by prepaid or postpaid account balance used up.

Helps to manage account balance.

Avoid bill-shock problem.

Payments

New subscription fee is birr 30 with 15 birr air time.

Change from postpaid/prepaid to hybrid account is free.

Change from hybrid to postpaid is free of charge. But, change from hybrid account to pre-paid is birr 30.

How to Recharge

1. To recharge prepaid account of Hybrid SIM through USSD

*For yourself dial *805*VC hidden number*0#

*For others dial *805*VC hidden number*others mobile number*0#

2. To recharge Postpaid account of Hybrid SIM through USSD

*For yourself dial : *805*VC hidden number*1#

*For others dial : *805*VC hidden number* others mobile number *1#

3. To recharge Postpaid or prepaid account of Hybrid SIM through IVR

*Dial : 909 or 903 and follow the instructions.

Balance Inquiry:

*For USSDdial : *804#

*For IVRdial : 909 or 903

Terms and Conditions

New hybrid SIM account subscribers have to sign existing postpaid e-CAF form.

To Change existing postpaid account to hybrid SIM account, customers should pay first any unpaid or outstanding bills.

When prepaid/postpaid account is changed to hybrid SIM account, all available resources will be transferred to the hybrid account and vice versa.

To subscribe new hybrid SIM account: residential customers should pay birr 250 as initial deposits, and birr 1,000 initial credit limit will be applied for SOHO/SME enterprise customers.

However, key account customers can subscribe without any credit limit and/or initial deposit if they fulfil necessary conditions.

Hybrid SIM accounts usage priority is configured at ethio telecom shops and the service is automatically switched to other account up on balance is used up or credit limit is reached.

This case may not be applicable for key account customers when their hybrid SIM default account is set as postpaid first.

Hybrid SIM account subscribers can transfer or receive balance only from or to hybrid default prepaid account.

Hybrid SIM account life cycle will be managed by the existing postpaid mobile rules and regulations.

To subscribe new hybrid SIM account and/or to change default account for balance usage priority, please visit the nearby ethio telecom shop.